POSTED BY: softblog    

Here’s the first great thing about omnichannel engagement – it’s seamless. When your business takes up the omnichannel approach, you’re able to offer a consistent, customer intuitive experience that is hassle free irrespective of the channel customers ....

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POSTED BY: Nick Gordon    

It goes without saying that businesses accumulate huge volumes of data from multiple sources. Data is gathered from websites, social media, apps, advertising and marketing channels, physical stores and more. However, a very small percentage of all this data is....

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POSTED BY: Nick Gordon    

The presence of Artificial Intelligence (AI) in retail is perhaps as yet perceivable only among the prominent players in the retail plane. However, the benefits that AI can bring to retail are multi-fold and combined with Machine Learning (ML), AI can revoluti....

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Artificial Intelligence Chatbot Services
POSTED BY: Nick Gordon    

Artificial intelligence chatbots are making headlines every passing day and businesses have increasingly introduced chatbots to provide better services to their customers. Regardless of their sector, businesses are finding chatbots very useful especially when ....

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Conversation Agent Guidelines
POSTED BY: Nick Gordon    

Discussing conversation agent guidelines now can help you plan to integrate this technology into your business is important. A lot of businesses that are operating online are using the technology that comes with live chat. This allows them to often use a thir....

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